Student Services

During office hours drop in and say Hello! in the Student Services Office.

The Student Services Team Tom - Anni - Trisha
Resident Support Staff Resident Advisors are in each wing.
All residents should ensure that they have read and are familiar with Trinity's Policies and Procedures: Essential Information for Residents; Resident Code of Conduct Policy; Drug and Alcohol Policy;

Deputy Head
The Deputy Head is directly responsible for the administration of Student Services at Trinity. The Student Services Office includes the Registrar and the Student Services assistant. The primary focus of this office is student welfare. First-year students are a particular focus in the often difficult and confusing task of settling into their new environment, but all students are assisted in their life at College and at their university. The Deputy Head provides an essential and re-assuring link between students, their parents and/or guardians, and the support structures and staff within the universities. With the assistance of Resident Advisors, the Deputy Head is in a very good position to recognize potential difficulties, and can take steps to advise and guide students in their academic studies.

Resident Advisors
Resident Advisors are specially appointed senior students, whose primary responsibility is the administration of their wing; there are two RAs in each wing. The role also includes being a Duty Officer so that someone is always available to help you, whether it be as simple as letting you in after you’ve locked yourself out of your room, or to quieten noisy neighbours.

Academic Support
Academic Tutors are either members of the academic community or postgraduate students studying at university and residing at College. They are people who are familiar with the course work, but who are also available to give general advice on skills such as report writing, handling stress and exam techniques. First year students in particular are encouraged to seek support with their academic progress. Once in College, it is wise to touch base with the Senior Resident Advisor, to determine how you can best access academic support. If, at any time, a resident feels that he or she needs particular academic support they should arrange a meeting with the Deputy Head to discuss their situtation.

Security
In addition to the Resident Advisors, the Caretaker, the Deputy Head and Head of College also live on Campus. Resident Advisors are rostered as after-hours Duty Officers who can be contacted at any time of the night. A security officer patrols the campus and College staff are trained in emergency procedures such as fire evacuation and First Aid. More information can be found in the Emergency Response Plan section of the Resident's Handbook.

Pastoral Care
All members of the College community are committed to the development of the individual to their full potential. This includes social, emotional, spiritual, intellectual and physical aspects of well-being. Each member contributes in ways according to their role and responsibilities; for example staff Resident Advisors, Club President, Club Committee and your neighbours are complementary in creating a community. Pastoral Care also includes guidelines for living in college to create a positive environment; refer to the Resident's Code of Conduct section of the Resident's Handbook.

Community and Diversity
Living in College provides you with the opportunity to focus on your study without the hassles of travel, cooking, shopping or cleaning. You always have the advantage of support from other students, as there's always someone who's doing the same assignment or a more senior student who did it all last year. There is also a large component of International Students from over 28 different countries, who can help you with that initial culture shock and settling in period.

Opportunities
The College provides opportunities to mix with a broad range of people studying in many fields. Visitors include professional people, academics and Sub-Deans from your Faculty. This means you can mix with your lecturers on an informal basis over dinner. Workshops and seminars are organized during semester, for example on Study Skills, Exam Preparation, or Resume Writing

Trinity is an adult community, where you are primarily responsible for yourself. The College provides opportunities, and assists in the development of individuals, but it’s up to you to take advantage of these opportunities. You decide how much you study. Resident Advisors and College staff are here for you if you need them.

Further Support
Further support for UWA students can be attained from UWA Student Support. For any residents not at UWA you may be able to find assistance at, ECU or Curtin University Support, Notre Dame, Murdoch.